Contact Us
Have a question? Reach out!
We’re here to support you! To help us route your inquiry quickly and efficiently, please refer to the contacts below.
- For questions about Certification, press 1
- For questions about Chapters, press 2
- For questions about Continuing Education, press 3
- For questions about Events, press 4
- For questions about International Affairs, press 5
- For questions about Finance, press 6
- For questions about Membership, press 7
- For questions about Operations, press 8
- To reach our Executive Director, Dawn Gannon, press 9
- For General Questions, press 0
- Certification Questions: certification@iaedpfoundation.com
- Chapter-Related Questions (U.S. or Global): chapters@iaedpfoundation.com
Administrative Team
Dawn Gannon, MBA, CAE, Executive Director
Dawn Gannon, MBA, CAE, is a results-driven nonprofit executive with a distinguished career in strategic leadership, global operations, and board governance. With extensive experience in C-suite leadership, she specializes in developing and executing sustainable growth strategies, enhancing operational efficiency, and leading multi-national teams through complex challenges.
As a Certified Association Executive (CAE) and Lean/Six Sigma Green Belt, Dawn has successfully guided organizations through transformative change, leveraging data-driven insights to optimize membership engagement, fundraising, and program execution. Her ability to build high-performing teams, foster stakeholder collaboration, and implement innovative solutions has positioned her as a trusted leader in association and nonprofit sectors. Passionate about empowering association and nonprofit leaders, she champions inclusion and drives meaningful, measurable impact in communities worldwide.
Following her service as Deputy Executive Director for the Academy for Eating Disorders and with a visionary mindset and a commitment to best practices, Dawn now focuses on ensuring the iaedp Foundation remains a dynamic, collaborative, inclusive, and respected resource and catalyst for global excellence serving the eating disorders community.
dawn@iaedpfoundation.com
Cristal Carr, Manager, Certification & Continuing Education
Cristal Carr brings a unique blend of experience in hospitality, construction, and painting to her work supporting certification and continuing education programs. Her background has honed her strengths in customer service, organization, and problem-solving—skills essential to guiding professionals through credentialing requirements, renewals, and continuing education tracking. Cristal is known for making complex processes feel approachable and manageable, with a calm, solutions-focused approach.
She also brings a strong foundation in project management, helping to streamline systems and ensure timely, accurate support for the iaedp™ community. Her holistic, learner-centered philosophy reflects a deep belief that professional growth is a journey rooted in curiosity, care, and clarity.
Based in Maine, Cristal is a certified herbalist and lifelong nature enthusiast who enjoys hiking, foraging, and relaxing by the water.
cristal@iaedpfoundation.com
Maricarmen Diaz Juarez, Director of International Affairs
Maricarmen Díaz lives in Mexico City. She dedicated most of her professional career - nearly thirty years - to being a university professor and researcher in the field of Law. Her academic and professional preparation comes with a Law degree, a master's degree in Higher Education and a PhD in Private Law, so her command of Spanish is at a very advanced level. Since 2015, she started with the Spanish translation of the Eating Disorders Review, and since 2020, she has been part of the iaedp™ team as Director of Language and Translation, being the Spanish face of the association. She likes to think that with her work, she helps valuable information reach more people, in Spanish-speaking countries, who are looking for treatment for recovery from these complex illnesses. Currently, she also has her own company: Your Business in Spanish: culturally sensitive Spanish translation specializing in mental health and eating disorders. In her free time, she enjoys reading about personal development and novels by Latin American authors, swimming daily and outdoor activities.
maricarmen@iaedpfoundation.com
Stacey Goldberg, Corporate Partnership Consultant
Stacey Goldberg is a strategic partnerships consultant with over 20 years of experience helping nonprofits, associations, and mission-driven organizations unlock the full value of their corporate engagement. Through her firm, Beyond Booth Consulting and agency collaborations with For Momentum and JSB Partnership Consultants, she creates high-impact partnership programs that align with brand goals, drive revenue, and build authentic social impact. Her consulting portfolio includes work with national nonprofits like Shriners Hospitals for Children, DonorsChoose, Meals on Wheels America, and the Humane Society of the United States. Stacey also brings deep expertise in the association space, having worked with the American Academy of Pediatrics, AAOMS, ASSP, EDUCAUSE, and more. Her strategic programs for clients such as ASBO and TABS have exceeded budget expectations while elevating member engagement. Before launching her own consultancy, Stacey was Vice President at ESP Properties (formerly IEG), where she led nonprofit client strategy and was a featured speaker at industry conferences including IEG, AFP, and ASAE. She holds a master’s degree from the University of Chicago and a bachelor's from the University of Wisconsin–Madison.
Melody “Mel” Jordan-Carr, Director of Membership Services
Rooted in the belief that membership is the business of people and the
power of community, Melody Jordan-Carr has been both a student and a
contributor to the tree of membership knowledge for trade associations,
non-profits, and professional societies of diverse sizes and industries. From
nurturing membership teams, to growing value-driven programs, she has
been a trusted advisor to leaders and staff to germinate membership
solutions that help non-profit/ association memberships flourish. An
empathetic, creative, strategic… and yes, data-driven association leader,
Melody has invested in the growth of numerous organizations over more
than two decades including the American Trucking Associations, ASAE: The
Center for Association Leadership, and the National League of Cities, among
others. Melody has presented on association management, membership,
and strategy at ASAE: The Center for Association Leadership’s Annual
meetings, Great Ideas Conference, and Membership Marketing
Communications and Technology. Additionally, as a subject matter expert in
membership management, operations and marketing, she has spoken at
annual meetings for several state associations: the New England Society of
Assocation Executives, Washington Society of Association Executives, and
the Kansas Society of Association Executives. She earned her master's
degree in Nonprofit and Association management and bachelor’s degree in
journalism. She currently serves as the chair of the ASAE Foundation’s
Foresight Works Advisory Group.
melody@iaedpfoundation.com
Tressa Jumps, Director of Marketing and Communications
Tressa has more than 25 years of experience in marketing and communications in non-profit, government, academic and small business and corporate settings. She is adept at creating responsive, engaging MarComm content that serves to promote brand recognition and loyalty.
tressa@iaedpfoundation.com
Casey Keach, Manager, Membership & Chapter Relations
Casey Keach is the Manager of Membership & Chapter Relations at the iaedp™ Foundation. She brings a diverse background in nonprofit leadership, government operations, public service, and client engagement. Drawing on her strengths in coordination and relationship-building, Casey works to ensure iaedp™’s global membership experience is inclusive, efficient, and member-focused.
casey@iaedpfoundation.com
Feyisola Ogunfemi, Director of Events
Feyisola Ogunfemi is an Ivy League trained Computer Engineer, turned event planner. Shortly after graduating from the University of Pennsylvania, she won the Miss Nigerian Independence pageant, then produced a scholarship ball which led her to her ultimate passion in event planning. She later received her certificate in Meeting, Conference and Event Management from New York University and then started Statuesque Events, a company that she's run for 14 years. She also holds PMP and PSM II project management certifications. She is passionate about combining her natural creativity, with her years of project management experience to produce purposeful, memorable and organized events. When she's not working on events, she loves to travel, read, volunteer in church, plan girls nights and spend time with loved ones. She is excited about serving IAEDP's meetings and events!
fey@iaedpfoundation.com
Kenitra Mason, Event Manager
With over 10 years of event planning experience and 15 years of nursing experience, Kenitra combines a strong background in care, leadership, and systems management with a passion for creating impactful, people-centered experiences. Her educational journey spans both nursing and leadership, equipping her with the expertise to seamlessly merge structure with creativity in every event she supports.
She currently serves as part of the Statuesque Events team, where she brings high energy, attention to detail, and an unwavering commitment to customer experience. Her passion for event planning is deeply influenced by her personal journey through grief, which fueled her calling to create spaces that prioritize care, wellness, and connection. Whether managing logistics, elevating hospitality, or curating meaningful experiences, Kenitra ensures every event is seamless, impactful, and centered on the people it serves.
kenitra@iaedpfoundation.com
Tom Pappas, Finance Director
Tom is a Senior level financial and operations professional with over 37 years of for-profit and non-profit experience. His areas of expertise include financial reporting, budgeting, forecasting, financial analysis, non-profit governance, banking compliance, cash management, system implementations, policies and procedures documentation, grant management (federal and private), internal control reviews, board presentations, organization assessments, audit management, organization formation and dissolution, and IRS non-profit application completion and submission. Prior to joining CLA, Tom worked for a professional services firm, for nine years, which specialized in working with Non-Profit organizations. He held positions as CFO, Treasurer and Executive Director for many of the Non-Profit Association clients for a Professional services firm (including Senior Vice President for the firm managing four departments), that managed more than 70 Non-Profits (primarily Associations), around the world. Prior to that Tom held positions as Director of Finance and Administration for a social services non-profit and CFO of a long-standing non-profit preservation society. Tom currently works with a variety of nonprofit industries: Associations, Human Services, Community Development, Religious and Tech groups.
tom@iaedpfoundation.com
Adrienne Sutton, IOM, Director of Certification
Adrienne Sutton is a seasoned leader in the association industry with more than 24 years of experience advancing professional development, credentialing, and education. She currently serves as Chief Operating Officer and Chairman of Limitless Association Solution Resource (ASR), a boutique credentialing management company specializing in the development and accreditation of certification programs and all things non-dues revenue.
Adrienne’s expertise spans ISO/IEC 17024 and NCCA accreditation, exam development, and strategic program design, helping organizations build and sustain high-impact credentialing and education initiatives. Her career includes leadership roles with the National Board of Surgical Technology and Surgical Assisting (NBSTSA) and over a decade with Partners in Association Management, where she supported membership, certification, and continuing education programs across diverse industries.
A graduate of the U.S. Chamber of Commerce’s Institute for Organization Management (IOM), Adrienne also serves as a public member for the Board of Directors for the Court of Master Sommeliers, Americas, and has contributed nationally to credentialing best practices through her volunteer work with the Institute for Credentialing Excellence and other organizations. She is passionate about helping organizations elevate their programs through innovation, operational excellence, and strategic vision.
Adrienne@iaedpfoundation.com
Elsie Valdes, Social Media Coordinator
Elsie Valdes is a 2023 graduate from the University of San Francisco where she majored in psychology and minored in Spanish and entrepreneurship and innovation. As a student she worked for the Coca-Cola Company as a brand ambassador, creating content and promoting the brand through on campus events. Currently she works as a clinical psychologist at an eating disorder treatment center and is coordinator of institutional development and supports brand development, creating content and promoting the brand in Latin America.
socialmedia@iaedpfoundation.com
Brooke Weldon, CAE, Director of Operations
Brooke Weldon brings over 15 years of experience in nonprofit and association management to her role as Director of Operations. She specializes in implementing sustainable systems, streamlining internal processes, and supporting the valuable programs of iaedp to the eating disorder professional community. Brooke is passionate about strengthening mission-driven teams and improving operational effectiveness through practical strategy and collaboration. When she’s not working, she loves to travel, garden, experiment in the kitchen, and spend time with her family and pets.
brooke@iaedpfoundation.com